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010 - Dear %%First Name%%

Marketing is all about personalization, but sometimes that goes wrong. [Continue Reading]

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009 - All About Positioning

Good promotions are all about price, product, and… positioning. But looks like they approached this one from… the wrong angle. Ok, I’m done with the puns. [Continue Reading]

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Roundup 005, June 2020

Notes on accessibility, UX, linear algebra, and wifi-hogging grills. [Continue Reading]

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Roundup 004, May 2020

Notes on accessibility, UX, linear algebra, and wifi-hogging grills. [Continue Reading]

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008 - Subways Beta

What happens when you introduce agile software development into rolling out public digital infrastructure? [Continue Reading]

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Roundup 002, April 2020

Error States Roundup 3, April 2020: Machine Vision, Infrastructure, and more on Link NYC. [Continue Reading]

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007 - The Internet of Pipes

Well now. Is it fair to call the COVID-19-initiated crisis the biggest error state of our world economy and healthcare system? Too soon? Ok. I’ll write about other things, such as the internet. With many more people suddenly working from home, or simply being home without an opportunity to leave, the internet-as-infrastructure grew severely strained at the end of March. In a couple of memorable instances, it broke. [Continue Reading]

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006 - Maintenance Needed

Not quite broken. A cola machine sits around, waiting to be maintained. Someone must have opened it, started to work, and then - inevitable distracted - forgot about it without finishing the work. It was there when the movie started, it was there when the movie ended. The staff walk by, either not caring or not knowing what to do. [Continue Reading]

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Roundup 001, February 2020

Notes from around the internet about driverless cars, flawed datasets, and Boston Dynamics. [Continue Reading]

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005 - LinkNYC & Distributed Hardware at Scale

There are a lot of interesting questions that come up when you have to start thinking about how to manage and troubleshoot distributed physical digital systems at scale. For example: How do you deal with hardware failures, software failures, the weather, and malicious human interaction? [Continue Reading]

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